Big thanks to him for this new information that’s come to light.ĭPI scaling in general terms is a known problem in Outlook, but on HiDPI devices its even worse and most of the HTML email campaigns I have received have been broken in some way that affects the layout massively.įor testing and experiments I used the following Outlook clients versions under the following conditions: Once again, community forum member Michael Muscat provided a very detailed write up on the situation originally over on the Litmus Community forums covering some of the information I discovered, along with some new workarounds and one of the most critical fixes being for images, which we’ll get into shortly. my XPS 15 9530, a lot of development has been made in understanding why HTML emails are rendering poorly in Outlook with large scaling factors used. So after my write up over on the Campaign Monitor forums about the problems with DPI scaling with HTML email on HiDPI devices i.e.
